What is service sequence?

What is service sequence?
10 Service Steps

Greet & seat the guests – Hostess or Outlet Manager

Bring the Menu


Bring the face towel


Aperitif order by Bartender


Take food & beverage order Up-selling


Promoting a la Carte to in-house and dine around guests


Promoting the set menu to outside guests


Serve beverages, bread & butter.


Food quality control from the kitchen pass


Serve food from the right

30 seconds check – ashtrays, beverages, refresh bread & butter

Clear main course plates, BB plates, salt & pepper

Crumb the table from the left

Digestive trolley and coffee order

Bring the check – personal “ Thank You “ message.





Remember:


Keep Smiling

Clean Ashtrays

Always take new Beverage orders.

Eye contact

Never walk empty handed

Teamwork

Greet all the guests

Clean your side stations